Your request has been sent.We will contact you shortly.
BAKOTECH Enterprise Support package includes the 1st line of high-quality product support services provided by a dedicated Dynatrace engineering team. All engineers have advanced product skills and field experience.
The service is provided remotely on working days according to the Ukrainian calendar in the 8/5 mode (from 9:00 to 18:00 Kyiv time, EET).
Available languages: Ukrainian, English, Russian.
Channels: phone, messenger, BAKOTECH ticketing system (access provided by request).
Organizations get reliable technical support from a certified engineering team with deep expertise in Dynatrace. This allows you to significantly reduce incident resolution time, improve vendor engagement, and focus on strategic objectives rather than day-to-day technical challenges.
Support includes consulting on how to use Dynatrace features, as well as assistance with upgrades, migrations, and implementation of performance recommendations.
As a result, customers get not just technical issue resolution but a partnership that contributes to the stable operation of the monitoring infrastructure, process optimization, and more confident management of the IT environment.
Fill out the form to get a free consultation!