Dynatrace for TBC Bank: improving digital user experience

TBC Bank is one of the leading banks in Georgia, headquartered in Tbilisi, which has been providing services since 1992. Over the course of its operations, it has received the Best Bank of Georgia award (2011), and its Internet banking has been recognized as one of the best in Central and Eastern Europe.

Ensuring the stability of OTP Bank Ukraine’s online services with Dynatrace solutions

OTP Bank Ukraine is one of the largest banks and a recognized leader in Ukraine’s financial sector. It has been in the domestic market since 1998 and has a strong reputation as a socially responsible, reliable, and stable structure offering European quality services to its customers. Since 2006, it has been a part of OTP Bank Plc., a leader in the Hungarian banking sector, represented in 9 other countries. OTP Bank Ukraine is among the top five largest banks by assets and among the ten most reliable banks in the country.

Kyivstar improved customer experience
with Dynatrace

Kyivstar, the largest Ukrainian mobile operator, has always focused on providing its customers with high-quality digital services. Given the ever-growing user demands, it is necessary to understand what they need for high-quality access to modern technologies for work, entertainment, and education.

Observability in Lithuania: How Dynatrace Helps the State Tax Service Ensure High Performance

In recent years, digitization has been significant for Lithuania. The country has developed one of the most advanced digital economies in Europe. Lithuania stands out for its extensive digital infrastructure, high broadband penetration and mobile internet usage. We talked to Artiom Maslov, CEO of UAB NBCS, to learn more about digitization's benefits and challenges and to reveal how one observability platform solves many problems.

Dynatrace in the Public Sector: how the SAMHI Reduced Time for IT System Troubleshooting Threefold

Digitalization in Azerbaijan is rapidly gaining momentum, affecting business and the public sector. The State Agency on Mandatory Health Insurance (SAMHI) managed to unite public and private clinics to provide health insurance services to the population. In this article, Ramil Mehdiyev, Head of the Department of Information Technologies and Innovations of the SAMHI, revealed challenges specialists faced during the project implementation and told how one single solution helped significantly improve the quality of service.

How Kapital Bank Implemented AI-Powered Monitoring for High-Load Applications with Dynatrace

What’s behind the stability of Kapital Bank’s mobile app? Alihan Damirov, Head of the DevOps Center of Excellence at Kapital Bank OJSC, shared insights on their implementation of the Dynatrace application monitoring platform and the results it delivered.

Application Monitoring at a Mobile Operator:
How Vodafone Uses Dynatrace

Vodafone needs no introduction. By the end of 2021, its network served 19 million subscribers in Ukraine, making it one of the largest telecom operators in the country. With a robust IT infrastructure and a diverse range of software systems, Vodafone supports both its customer-facing services and internal operations through digital efficiency.

A New Tool for Digital Transformation at Tegeta Motors

To enhance its digital services, Tegeta Motors recognized the need for comprehensive monitoring with detailed process visualization. David Shavgulidze, Head of Digital Transformation at Tegeta Motors, shares why they chose Dynatrace and how it has helped elevate performance across the company.

How Bank of Georgia achieved full visibility across its infrastructure

Bank of Georgia is a systemically important and leading financial institution in the country. It dominates the payments space and mobile banking, with strong retail and corporate banking franchises. In line with its digital strategy, the bank focuses on expanding its technology and data analytics capabilities to deliver more personalized solutions and seamless experiences for customers.