Services

First Step in Observability

Introduce observability by establishing application performance monitoring as a core capability.

Whatʼs the use?This service delivers immediate visibility into systems and helps reduce risk through faster detection and resolution of performance issues.

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Observability for Best Digital User Experience

Improve user satisfaction and reduce reputational risks by linking technical insights to business outcomes.

Whatʼs the use?This service helps optimize user journeys, boost conversions, and ensure a consistent and reliable digital experience.

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Observability for Speeding up Digital Transformation

Drive innovation and accelerate time-to-market by embedding observability into your development and release workflows.

Whatʼs the use?
This service helps optimize digital processes and align IT efforts with business priorities.

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Observability for Operational Efficiency

Enhance team collaboration and reduce operational overhead.

Whatʼs the use?
This service supports smarter incident response, optimized infrastructure usage, and more reliable services, enabling IT teams to focus on what matters most.

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Education Plan: “101 Essentials of Dynatrace”

A customized training program tailored to your organizationʼs roles and maturity.

Whatʼs the use?
It empowers teams to confidently use Dynatrace in daily operations and long-term planning, unlocking more value from the platform.

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BAKOTECH Enterprise Support

An advanced support service package for Dynatrace users provided by BAKOTECH's experienced engineering team. All specialists have in-depth product knowledge and hands-on experience.

Whatʼs the use? Quick incident resolution, consultation, ticket escalation, help with updates, regular training and community involvement ─ everything you need to use Dynatrace with confidence.

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BAKOTECH Enterprise Support Advanced

The first line of high-quality product support provided by a dedicated team of Dynatrace engineers certified at the Dynatrace Associate level or higher.

Whatʼs the use? Increases the stability, efficiency and predictability of IT systems, creating a solid foundation for scaling, innovation, and digital transformation.

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BAKOTECH is a regional representative of Dynatrace in Ukraine, Baltic States, Middle and Central Asia. As a True Value Added IT distributor, BAKOTECH provides professional pre- and post-sales, marketing, technical support for partners and end customers.

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